Mara Williams

Student Tutor Computer Information Technology Lab Lane Community College Eugene, OR September 2022 - Present

Provide one on one tutoring in JavaScript, HTML, CSS, and Adobe Creative Cloud applications
Listen to students to set learning goals that meet their needs
Employ multiple strategies to explain technical concepts

Equity in Contracting Program Coordinator City of Eugene Eugene, OR March 2020 - June 2021

Collected, organized, presented data on supplier diversity purchasing trends to show how the City of Eugene spent money on Women-Owned, Veteran-Owned, Minority-Owned, and Emerging Small Businesses
Produced custom tools using MS Excel, SharePoint, PowerApps to streamline data collection and share insights more easily
Partially automated a manual process to transfer data from editable pdfs to Excel, reducing the time it took to create monthly reports on sub-contractor use
Created data visualizations for slide decks, newsletter articles, and reports to council. Designed a single-page infographic version of City Public Contracting rules using a branching decision tree model for use in Finance trainings

Deputy Operations Chief, Immunization Branch Covid-19 Emergency Operations Center City of Eugene Eugene, OR February 2021 - June 2021

Managed all incoming requests for City staff to work at COVID-19 immunization clinics put on by Lane County, Bethel School District, University of Oregon
Initiated standard forms required for billing and reimbursement from state and federal agencies
Tracked clinic request details using SharePoint Lists to support ad hoc data requests from Operations Chief
Eliminated need for three part-time administrative staff to email appointment confirmations manually for Personal Protective Equipment distribution program. Developed a powerAutomate flow with ISD staff to automatically generate appointment confirmations.
Cleaned first round PPE program data using Excel PowerQuery in order to report accurate data in EOC official documents

Library Assistant III Sheldon Branch Library City of Eugene Eugene, OR September 2018 - September 2019

Worked one day per week at branch circulation desk
Provided technical support and digital literacy training to patrons on library computers and personal devices
Demonstrated online search strategies to empower patrons to use library resources more confidently
Hosted activities where patrons could try Virtual Reality devices, taught first-time users how to navigate an unfamiliar user interface

Library Assistant I Sheldon and Bethel Branch Libraries City of Eugene Eugene, OR May 2017 - March 2020

Independently manage workflow of returned materials and daily deliveries from other library branches
Led two staff development book group discussions on homelessness and addressing racism
Perform routine manual tasks throughout the workday precisely and consistently

Educational Technology Graduate Teaching Fellow Center for Media and Educational Technology University of Oregon Eugene, OR July 2015 to June 2016

Conducted in-person workshops for users during rollout of new cloud-based Learning Management Software (LMS)
Wrote and edited help topics and step by step user interface guides for embedding videos using Kanopy, connecting anti-plagiarism software, changing global course visibility settings
Assisted faculty by troubleshooting course file import errors and adapted course material to available tools in new LMS
Tested new UI features and plug-ins according to the monthly department testing schedule. Documented bugs thoroughly and researched solutions on LMS forums

Current Education